Shipping & Delivery Policy
At Balajinaturocare, we aim to provide a smooth and efficient delivery experience for all our customers across the UK. Please review our Shipping & Delivery Policy below for details on processing times, shipping methods, and charges.
1. Shipping Locations
We currently ship to addresses across the United Kingdom. Unfortunately, we do not offer international shipping at this time.
2. Order Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Methods & Delivery Time
We use reliable courier partners to ensure timely delivery. Estimated delivery times are as follows:
- Standard Shipping: 3-5 business days.
- Express Shipping: 1-2 business days (additional charges apply).
4. Shipping Charges
- Standard Shipping: Free for orders above £50, otherwise a flat rate of £4.99 applies.
- Express Shipping: £7.99 flat rate.
5. Order Tracking
Once your order has been shipped, we will provide you with a tracking number via email so you can track your parcel.
6. Delays & Issues
While we strive to ensure timely deliveries, unforeseen circumstances such as weather disruptions, strikes, or courier delays may occur. If your order is delayed beyond the expected timeframe, please contact us for assistance.
7. Damaged or Missing Items
If you receive a damaged product or your order is incomplete, please notify us within 48 hours of delivery with photographic evidence. We will work to resolve the issue as quickly as possible.
8. Contact Us
For any shipping-related queries, please contact us at:
Email: Balajinaturocare1713@gmail.com
By placing an order on our website, you agree to this Shipping & Delivery Policy. We may update this policy from time to time, and the latest version will be available on our website.